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All CollectionsI'm having technical difficulties.
I've encountered an error and/or my page isn't displayed properly, what should I do?
I've encountered an error and/or my page isn't displayed properly, what should I do?

Here are our tips for solving the most common bugs😌

Updated over 3 years ago

🕵🏾‍♂️ Use Google Chrome, Mozilla Firefox, or Microsoft Edge to ensure an optimal experience

🕵🏻‍♀️ Make sure your browser is up to date

🕵🏼 Check that you do not have add-ons activated on your browser (ex: translation add-on).

If the problem persists :

👩🏽‍💻 Refresh your page by pressing Control + SHIFT + R. Disconnect and reconnect to the platform.

👩🏽‍💻 Empty your browser's cache. Disconnect then re-connect to the platform.

If this does not resolve the issue, please contact us by: by chat, by phone

( 0033 (0)4.65.84.22.57) or send an email at support@viaco.fr.

Our team is available Monday to Friday from 9:00 a.m. to 12:00 p.m. and 2:00 p.m. to 6:00 p.m GMT +1:00.

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